Very fast resolution
The data I collect was blocked with some new technique. I filed a support ticket. They responded immediately and it was unblocked in less than 24 hours. I was very satisfied with both the product and the support.
By Michael W.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
13 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Crawlbase is one of the leading crawling and scraping platforms in the market. We have built our APIs on top of millions of rotating data center, residential and mobile proxies from all around the world.We make these products accessible and as affordable as possible to enable our users to extract any data they needed with ease.
Crawlbase.com (crawlbase.com) has 13 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
13 approved reviews, newest moderated first
The data I collect was blocked with some new technique. I filed a support ticket. They responded immediately and it was unblocked in less than 24 hours. I was very satisfied with both the product and the support.
By Michael W.
Their service is excellent. However, their pricing is unacceptable to me. I didn't use much of their web scraping because I was aware of their fees, but I still feel like I was overpaid. This is why I cancelled my subscription.
By Abdul Kahar S.
I have been using Crawlbase for a research project for about a year, and could not be happier. It is simple and reliable and saves me so much headache. When a website I rely on became unavailable, I reported it and they had it working again in less than 24 hours. The support team was responsive and clear. I would recommend Crawlbase to anyone who needs these kinds of services.
By Michael
I've used Crawlbase's Crawling API mainly and have gone through their docs extensively. There are 2 things that I've had great experience with, the first 1 is the simple/easier to follow docs and the 2nd one is the ease of plug and play API that has actually provided good quality data without failing.
By Jamila A.
The customer service is very professional and the response is very prompt
By Steven L.
The support team is responsive to queries.
By NUO Y.
we do something about ai
By Wei F.
Their API made crawling easy and reliable. I tried many other approaches, and only crawlbase has worked for me. Many Thanks.
By Elliott B.