I was automatically charged to renew…
I was automatically charged to renew without any notification alerting me and my PayPal account was charged $120. I responded to the email hello at cravebooks dot com that announced my subscription had been renewed. I requested cancellation. I couldn’t find a response for some reason. I Googled Cravebooks contact and found the email address info at cravebooks dot com and subsequently forwarded my original email request and added new information. This time I got a quick email acknowledgement that my email was received. Shubi responded quickly confirming that I will be issued a complete refund. I appreciate that. Although I have not gained any value from this membership, other authors might. I admit that I didn’t really put effort into trying to make this work. My assessment is that this service requires extra effort and time and possibly additional money in order to be effective.
By Cathy S.


