Excellent service
Wonderful pictures. Provided a quick solution to my problem.
By Miriam
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
65 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftsaving is listed under Hobbies.
Craftsaving (craftsaving.com) has 65 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
65 approved reviews, newest moderated first
Wonderful pictures. Provided a quick solution to my problem.
By Miriam
I had a problem with some of my diamond paintings and I emailed them they promptly got back to me and fix the problem so yes I suggest this company to anyone they are very professional
By Customer
My first order (#CSHOS52062 Oct.2021) received without problem.(still on "my order" in your dite). My second order (#54721-CSDC91256 november 2021) not register in my acount on your site ? So, unable to follow shipping information. FREE gift has been charged on my bill ($11.86 US), so,"NOT FREE"
By Ghislain P.
My order was here on time and the kits were great
By customerDarlene
Love them all! Especially the big cats so lifelike
By Gail F.
Ordered a few pillowcases for Christmas gifts and 1 was sent wrong. Was able to get it corrected with their amazing customer service. The person made sure that I got the correct one and sent me multiple emails till it came in the mail. I will definitely order from this company again!
By Tracy
Craft Saving has been absolutely fabulous.. I have been ordering from them since Jan this year and never had a problem.. My shipments always arrive and only once was there an issue with my package being hijacked but another package was sent out straight away and I have received it.. Great customer care and Merry is always very friendly and accommodating. I love their diamond dot paintings and the quality is great.. The only thing I wish they would change is their packaging as you have to open each painting to see which one it is and the packaging breaks a lot of the time and when we sending them to customers it makes it hard.. Maybe they could change their packaging in the future to either see through packaging so we can see the picture or otherwise a sticker on the packaging showing which picture is inside..
By Pam J.
Fantastic service and didn’t really take that long and then I misplaced some drills and they replaced them free of charge and very quickly they were in a tracked postage in which they gave me updates every step of the way. The communication is is excellent. If they keep up this kind of service they will go far in this business. Thank you craft saving
By customer