Richard Ruggiero is the best
Richard Ruggiero is the best, I have been buying products from him for the last 10 years, well respected man. Thanks Rich for always helping us out.
By Alan -.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
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682 reviews
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Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 538 reviews with 5 stars · Clear filters
Richard Ruggiero is the best, I have been buying products from him for the last 10 years, well respected man. Thanks Rich for always helping us out.
By Alan -.
Great product and great service
By Paul R.
Quick and easy
By Oscar L.
Craftmaster Hardware has the best online selection of products that I need and use, my online sjhopping experiance with them has always been great.
By Chris V.
Response from Craftmaster Hardware, LLC· Jan 25, 2019
Thanks Chris! Happy to help!
While on line shopping I had a few ? and started a chat with George H. and as we progressed George gave me a number to call him directly which I did. George answered all my ?'s and made sure I was purchasing the correct parts and even processed my shopping cart for me while we were on the phone. I also received my order quicker then expected. Awesome Customer Service!! I will continue to order from Craftmaster !!
By Chris F.
Response from Craftmaster Hardware, LLC· Jan 25, 2019
Thank you for the nice comments. We strive to give you a great shopping experience with the support of our Security Hardware experts.
Everything shipped as what was ordered. Fast service.
By Paul G.
Hardware delivered and operational as shown on Site
By John T.
Sales Representative Richie does a great Job.
By Ricardo B.