Polite and helpful customer service
Polite and helpful customer service. They called to make sure everything ordered was to our liking.
By The Bread Gal B.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 538 reviews with 5 stars · Clear filters
Polite and helpful customer service. They called to make sure everything ordered was to our liking.
By The Bread Gal B.
I was very satisfied with the price, quick response, and delivery.
By Mark M.
Fast delivery. Good product.
By John G.
Excellent customer service!
By Joseph M.
Pricing was the lowest that I found and received my order in the time frame that was promised.
By Jack R.
By far the best pricing from anyone on the Web
By Al M.
great product. I've already ordered more. Too bad they don't carry this product in stores. I know property managers would love to have these if they knew about them.
By Blake H.
Exceptional service and availability of parts. Website is fast and arranged so it is easy to find things. Shipment and communications were timely and efficient. Not a lot more you could ask for.
By David S.