Always get the answers I need when I…
Always get the answers I need when I need them.
By Cheryl C.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 35 reviews with 4 stars · Clear filters
Always get the answers I need when I need them.
By Cheryl C.
Orders should be shipped out in a more timely fashion. Takes about 2 weeks longer than Amazon Prime.
By James T.
my order was promptly filled and the price was in line with what I could get from another source locally (who couldn't fill the order promptly). I did not realize that this being my first order there was an opportunity for a discount, but was pleased to find out I can use this on my next order. Would have been nice to use it that first time, would have gotten them a better review for sure. Now I see it as a ploy that I'm tempted back for another order at a discount. In any case, having a good selection of brands available from one source and quick fulfillment, I was generally pleased.
By Michael G.