Fast service
Fast service
By Bp
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 538 reviews with 5 stars · Clear filters
Fast service
By Bp
Bought 2 padlocks. one was not in stock and i got a call back very quickly explaining the situation and my options. great customer experience.
By Scott
Great service and quick ship.
By cair07
This is a company that is above all the rest! They have called me on an issue and have followed my instructions. Receipt of order is prompt. Vel-Key notebooks are the best way to identify and store keys. Thank you, Craftmaster Hardware, for your customer service and great products!
By Joanne H.
Response from Craftmaster Hardware, LLC· Aug 12, 2020
Thanks for the review Joanne!
Great, appreciation given for follow up call for options to my order. Would definitely use these folks again for future needs.
By David
Response from Craftmaster Hardware, LLC· Aug 3, 2020
Thank you for the testimonial David.
Prompt service and good quality product!
By A.J. L.
The product I ordered was exactly correct for my needs and the freight charges were reasonable.
By Delbert
products were as described and delivered timely; vendor responded promptly to email questions and gave good shipping updates
By Mike C.