Fast and helpful
Fast fulfillment, helped me distinguish between lock models via chat.
By Steven
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 538 reviews with 5 stars · Clear filters
Fast fulfillment, helped me distinguish between lock models via chat.
By Steven
I found what I needed on the Craftmaster Hardware web site. I did not notice the minimum charge notice. I placed my order, then received an email that they would place the order, and wave the minimal order fee. I emailed the individual who contacted me to say "THANK YOU"! I will pass along this site to my fellow coworkers if they need products! Again, thanks! Great job!
By Timothy
Arrived quickly in excellent condition very fair price
By Hair
Could not be happier with my purchase. Quality products, excellent service, prompt delivery, and easy to contact. I will definitely be purchasing any and all future products from Craftmaster.
By Glenn G.
Super efficient
By Eric F.
Fast shipping, excellent customer service. Will definitely use in the future.
By Taryn
Great price on the hardware with a timely delivery. It really doesn't get any better. Yes I would order again.
By Gary O.
Fast and easy ordering. Product arrived quickly and everything was in fine order.
By Mark in Lancaster P.