Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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682 reviews
Craftmaster Hardware, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 35 reviews with 4 stars · Clear filters
they have all the locks and parts as well as the knowledgeable staff to answer questions the only draw back is the amount that is charged for shipping seems a little high for my standards
By Lee
Response from Craftmaster Hardware, LLC· Aug 25, 2020
HI Lee Thanks for the business and review. NJ to Alaska is one of the more expensive routes for UPS.
easy ordering only issue i have is they don't discount for resale or qty
By Mary
very helpful, called me to verify.
By David D.
Product was not as high of quality as I would have expected for the money.
By RALPH H.
Quick turnaround from order date to delivery.
By John B.
It took awhile to get my key books but there was no hurry so that's not a big deal. I love what I got. Perfect for what I needed.
By Philip R.
Great experience overall, I would like to have some kind of notification sent to me when the package has been delivered.
By Greg M.
Hi I would give you 5 stars if you posted overseas as I've had to have it posted to Rob who is now sorting postage to us . We have a Bayliner & will be looking to purchase more parts as we need them and you posting overseas would be greatly appreciated. We live in New Zealand
By Karren Davenport and Robert De L.
