Fast and simple
Fast and simple - great service
By Steve
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 538 reviews with 5 stars · Clear filters
Fast and simple - great service
By Steve
Great communication. Prompt service and delivery.
By John M.
I needed an odd size electric strike and Craftmaster had it in stock. Bought a hand full of Ilco slam locks as well. Delivery wasn’t Amazon fast, but fast enough.
By Thomas E.
Service was great. Informed of no that day fast delivery
By Lee T.
The efficiency and the fast turn around time.
By Thomas H.
Richie Ruggiero is an absolute gem! He assisted me with my order over the phone and granted the best price possible. He was very easy to talk to and is very knowledgeable of the company products. Thank you so much I will definitely re-order my key rings from Richie! Thank you! Andrea Williams-Garcia Sacramento Regional Transit
By Andrea W.
From the time of purchase, to the time of shipping and delivery was a quick easy process!
By Tristan P.
Got all parts and worked great
By Arbor park living Jeremy F.