Open communication and good customer…
Open communication and good customer service.
By Emmanuel H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 538 reviews with 5 stars · Clear filters
Open communication and good customer service.
By Emmanuel H.
I can always depend on Craftmaster to provide great service. With over 2 years of experience ordering from Craftmaster, EVERY item has always been in stock. Merchandise always ships in 1-2 days.
By Central United M.
Great Product
By Andy C.
The staff was friendly over the phone and worked hard to ensure that my request was honored and correct.
By Francisco C.
Outstanding service and attention to detail. Arrived quickly and with everything I needed. Will use them again.
By Scott G.
Shipped quick and items were perfect!
By Clay M.
Had what I needed. Fair price. Very fast delivery
By Chad D.
Great variety of products help me quickly identify my hard to find hardware. site was easy and quick and my product arrived within a couple days.
By Scott