Cracker BarrelReviews of crackerbarrel.com

Waiting for a table at this Lafayette, la Cracker Barrel was horrible. I waited 1 hour instead of the 30 minutes they said when asked why the wait when there are many table available they said it was on hold for the grill to get caught up on. They could have been more professional and customer friendly by seating everyone and serving beverages until they took order. Once seated they inform me there will be another 30 minute wait.Not very pleased and don’t know if we are coming back!!!

I found this branch when staying in Orlando. Having experienced good food, a great server who understands how to look after customers, I asked to speak to the Manager. He came out to meet me inside 30 seconds, and was dumbfounded that I had taken the trouble to express my thanks to him about his staff for going above & beyond what I would expect. Mr Simmons is a great Manager & hope he continues to grow his business & make tourists happy for years to come.

Terrible, I would like this addressed straight to the manager. May 26, 2021, to start with, we arrived at the restaurant at 11:00am with the restaurant only half or slightly less that half full. We assumed that we would have a good experience as there weren’t many people there. We were very mistaken. We had a party of 3 and sat down to eat in the front portion of the restaurant and it was 15 minutes before we even spoke to a waitress. She finally took our order with our drinks and 5 minutes later we had our drinks, fast forward an hour and 6 minutes later and we finally got our food, not to mention we ordered salads and bread as well we got our salads the same time as our food and the bread when we were already almost done with the food leaving what we ordered cold. We had practically no service and sat for an hour with just drinks. The chicken fingers we ordered were burnt and the chicken and dumplings were raw, you would think if we waited that long that the food would at the very least be cooked properly. I do understand that they have a new computer system installed today, but repeatedly using that as an excuse is not acceptable. If you just installed a new program that the cooks are not use to, then at least tell the costumers that it will be longer to wait, because some people have places to be. Even so,it should not affect the quality of the food.I have never left a negative review on a restaurant, but I found it was necessary to express my displeasure with the establishment today. I forgot to add, I ordered fries as a side, and the establishment gave me 4 fries to eat for a side, that’s right, 4 fries! Keep in mind, this is the Cracker Barrel in Statesboro GA, we have eaten in Cracker Barrel’s in South Carolina and they were good, but the one in Statesboro has always been a bad experience.

My family used to enjoy going to Cracker Barrel over the years, from the reasonable prices, to the large portions, to the gift shop and to sitting on the rocking chairs on the outside porch. Over the last 2 yrs and this last year especially, the prices have went way up and the portions have gotten smaller. Sorry to say, we won't be back.

First of all, they got rid of haddock, which is about the only reason I ever went there. So I won't be going there anytime soon. Secondly the muffins and biscuits were burnt. Thirdly the meatloaf had virtually no flavor that my wife and I ordered,a and it appeared to be a lunch portion at a dinner price. They appear to be getting a little arrogant, as I think people have nowhere else to go. They need to key up restaurants near me and find out that we have a lot of choices they're not the only one.

As an industrial psychologist who literally applies psychological principles to the workplace for a living, I'm never eating at another Cracker Barrel again because of how I watched the employees being treated while I was there. Unacceptable. And, as a former restaurant manager of 23 years, I'm even more appalled and shocked by how dirty and poorly managed this place was. The food was cold, too.. so, abysmal scores all around, I guess.

Take me out is what I use most of the time since covid. Unbelievable screwups every time I pick my order up, yes. The only reason I put up with this B S is my 88 year old Mom likes the food. They have changed their website, NOW it’s even worse than it was. No way I would continue to patronize this place if not for Mom.

Sent steak back twice was raw ordered med well my son in law steak looked fine until he cut into it was gray looking and daughter and i chicken and dumplings extra runny approached store manager he said waved order waitress brought recept 60 dollars we paid my husband refused to eat rest of of our food awful experience we will never eat their again!!!