Cracker BarrelReviews of crackerbarrel.com

Today, Sunday, February 25, I ordered takeout from the Las Vegas store for over $100 dollars when I picked up my order and saw that nothing was missing in one order. There was a small portion of scrambled eggs that is not the normal portion of 2 eggs upon arrival. home in the orders I ordered with ham, the ham smelled sour and spoiled. I have been in the kitchen for more than 25 years and no one can fool me when a meal is bad. I will never go back to buy food at that store in Las Vegas.of 8350 dean martin drive

Food was terrible. Warm is being polite, would have had the waitress take it back and put it in the microwave for 2 minutes, but she never showed up. The salad the wife had was old and wilting (she didn't even eat it). The turkey special they had run out of dressing and the gravy was a mixture of flour and water with some salt and pepper. This was the first and LAST time I will ever eat at this restaurant. Wasn't just us as we should have known when the lady behind us called the waitress over and was complaining about her meal as well.

📣 **Attention Friends and Fellow Food Enthusiasts! 🍽️** I wanted to share a recent experience my husband and I had at Cracker Barrel that left us utterly disappointed. On today February 22nd we visited the restaurant for breakfast, only to endure a lengthy wait without receiving our food. Despite the reassurance of a manager, Beatrice, that our order would be ready in five minutes, we found ourselves still waiting after 45 minutes, watching other tables receive their meals promptly. An hour and fifteen minutes later, frustratingly, when we decided to leave, no alternative or resolution was offered. As someone who appreciates a good meal and, as a diabetic who had been fasting for blood work, timely service is crucial. The lack of empathy from both the waitress and the manager was astonishing. I believe in the power of constructive feedback, and I hope that Cracker Barrel takes steps to address these service issues promptly. Let's all strive for positive dining experiences! 🌟 #CrackerBarrel #CustomerExperience #DiningDisappointment #Feedback

Got the special.....roast beef and served cold, mashed potatoes cold, beans overcooked, no cornbread, cold coffee.

My wife went to crackerbarrel in Dublin georgia to apply for a job. She applied for the job and an interview was scheduled with the manager for her to come in to discuss the position. She drove 30 plus miles to be asked what position she had applied for and when she replied "server" the manager said I filled the last server position yesterday. I find it odd and unprofessional of the manager to not follow up and call an applicant that you knew well in advance was applying for a server position. Having to waste her time and her gas money with no regard for her as a person. Communication is key and this manager seemed not the least bit sorry about this situation.

We visited CrackerBarrel 1/29/24.I attempted to pay with a gift certificate I have had about 5 years.It states"NEVER EXPIRES".The store refusedto honor it because,according to the lady that I assumed was the manager,said it was the old type without a pin and I would have to contact CS.I tried for 2 days but all you get with their CS is the run around nnever a person to actually speak with.This was embarrising as other customers were behind me taking in the conversation.

JT….is the truth he is amazinggggggg

I purchased the Holiday Catering Ham Dinner for 8 people for $179.19 at your Edinburgh, Indiana store. As instructed, I picked it up on 12/23/23 at 2pm. I was told that the instructions on how to prepare everything was in the box. It was not. I called the store for help and they told me to look online. I searched online and the Cracker Barrel app and it was nowhere to be found. I didn’t think it was going to be a big deal until I started looking at everything and realized that the hashbrown casserole had not been cooked, no instructions for the powder dressing, pies or rolls. In what order do I warm up everything, at what temperature, how long does it take, etc.? So what was supposed to be an easy, warm up meal was more than frustrating and stressful. To make matters worse, CB offered double “peg” rewards and did not honor that either. After the disaster dinner was over, I looked online to make a formal complaint and every time it said the chat agent is unavailable. Finally, I filled out their form online. I tried to attach proof of their double peg points but their attach documents failed to work. When I tried to go back to let them know that the attach documents did not work, their website had erased everything I had written. I did not receive a response for about 6 weeks despite filling out the form 3 separate times. The response was a coupon for a free dessert. The pegs were worth an entire meal but they did not honor their promise. Finally I located their customer relations 800 number online and that was worse bc they refer you back to the chat agent who doesn’t exist!