Excellent communication and service.
Excellent communication and service.
By Victor
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
34 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Boomerang carnets® is the exclusive issuing authority for Carnet de Passages en Douane, the “Vehicle Passport” in the U.S. and Canada. The CPD is an international customs document for the temporary admission of motor vehicles (private and commercial road motor vehicles) in countries where required. It serves as a customs declaration identifying the vehicle to be imported and constitutes an international guarantee for Customs of the payment of import duties and taxes chargeable should the vehicles not be re-exported. Appointed by Federation Internationale de L'Automobile in 2015.
CPD Carnet (cpdcarnet.com) has 34 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
34 approved reviews, newest moderated first
Excellent communication and service.
By Victor
Overall good experience, but unlike their ATA Carnets, the process is done via antiquated printed forms and back-and-forth communication instead of via an online tool/form. They always did respond quickly quickly to any questions that I had and provided documentation on time.
By JL
Response from CPD Carnet· Jun 1, 2018
JL - Ah yes, it is unfortunate that the CPD process is still manual. The international authorities are working on an automated version so hopefully the process will become more automated in the future. Thank you for your feedback and you business. Leslie August
Everything was done on time!!
By Kenneth
Response from CPD Carnet· Jun 1, 2018
Thank you for the feedback Kenneth. We strive for timeliness! Regards, Leslie August
Had to have two carnets and then all was good to go
By Robert
We have been traveling for two years with our American Toyota 4Runner. CPD Carnet's professional staff has answer every question and provided work arounds (Our carnet expires and we are in India, what do we do?) to our problems. I highly recommend CPD Carnet to anyone requiring a carnet policy. Tom Tx, USA & Currently in Porec, Croatia
By Tom
Response from CPD Carnet· May 24, 2018
Thank you for the feedback Tom and safe travels as you continue your journey. Leslie August
The service and efficiency they offer is second to non so I recommend to anyone. We have used them for 2-years running and will continue to.
By Andy S.
Response from CPD Carnet· May 24, 2018
Andy we look forward to continuing to service your CPD needs. Safe travels! Leslie August
very quick and competent
By Helmut
Response from CPD Carnet· May 24, 2018
Helmut, it's a pleasure to hear from you. Thank you for your feedback. Leslie August
I got help when ever it needed. Thank you Boomerang Carnet.
By Abdus
Response from CPD Carnet· May 24, 2018
Abdus, I hope your journey is going well. Thank you for your ongoing trust in our service and support. Leslie August