Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,078 reviews
CPAPdirect.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At CPAP Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
CPAPdirect.com (cpapdirect.com) has 1,078 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,078 approved reviews, newest moderated first
Your products are very good but your shipping price are too high to charge someone $18 that's almost double the price I won't shop there again
By Rose J.
Response from CPAPdirect.com· Nov 3, 2019
Hi Rose - I just looked at your order and you were in fact refunded a significant amount on the shipping back to your payment method of choice - more in line with industry norms. Regards.
Easy to use, comfortable fit, no leaks
By Philip Salisbury, S.
Best price, well put together site with plenty of info and easy to order from.
By Larry M.
Fast shipping! So far great product.
By Randy S.
This company as been great both at home and while traveling. I needed new filters for the ResMed mini while away from home. They delivered them as promised and saved our trip. They are prompt, totally professional and definitely a yes for products and service.
By Ellen
Fast shipment, good customer service. Bought a So Clean CPAP cleaner online. Needed guidance to set up. Very helpful.
By Robert A.
THE ASSEMBLY INSTRUCTIONS WERE PRECISE AND SET UP WAS VERY EASY.
By Bob R.
Product arrived very quickly - 2 days which I though was fantastic. Instructions regarding the adapter were a bit vague but I was able to figure it out. I have already recommended Cpapdirect.com to friends.
By Nancy W.
