Great service.
Great service.
By Wally P.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,078 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At CPAP Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
CPAPdirect.com (cpapdirect.com) has 1,078 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,078 approved reviews, newest moderated first
Great service.
By Wally P.
I couldn't find what I was looking for on the website and I contacted customer service and they sent me the link to the item I needed. I placed the order which shipped the next day and I received the product a few days later. Quick response and quick delivery despite these difficult times!
By US
This system was delivered quickly and was in perfect condition. Easy to assemble and use.
By Patricia M.
great product and fast answers to any questions you may have
By Clifford W.
I purchased the SoClean and the website fails to mention that it voids my ResMed warranty. Now I am stuck spending $50 to return a product I can not lose. I feel like they should help pay for the return shipping.
By Joseph D.
Response from CPAPdirect.com· Jun 1, 2020
Hello Joseph - we sent you an email about the process for the return of that device for a full refund, along with a few links to the manufacturer that addresses the issues you are concerned with. I still the device was not returned as of 6/1/2020. We are trying to help you, but you will need to engage if you wish to return the unit for a refund.
Easy to order. I received the correct part
By Peggy G.
Shipped same day as purchase. Well packaged. 1 week into 30 day trial. So far so good
By Ross P.
Good price, needed adapters were included, product was at my door in just a few days.
By Charles C.