CPAPdirect.comReviews of cpapdirect.com

Response from CPAPdirect.com· Dec 19, 2020

Hi Mary Jo - we are very sorry about the delay with this order. We handed it off to USPS on 12/6 and they obviously took their time getting that to you. Normally, they are quite good, but recently we've seen a spike in delayed packages. I wish there was something we could do. I will be making an adjustment to your order which you should see shortly. Looks like it was delivered 12/18.

Response from CPAPdirect.com· Dec 18, 2020

Hi Robert - We are very sorry for that delay in getting the item to you. We handed it off to USPS on 12/4 and it would seem their logistics channel was not able to deliver until 12/14. Far too long and something I wish we could control. I will be making an adjustment to your order which you should see shortly. COVID and the holidays has really taxed our carriers. If you have any questions, please feel free to reach out to us.