Easy to set up and use
Easy to set up and use, never have to hand wash to pieces again. Cleaner system this way.
By Ed M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,078 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At CPAP Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
CPAPdirect.com (cpapdirect.com) has 1,078 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,078 approved reviews, newest moderated first
Easy to set up and use, never have to hand wash to pieces again. Cleaner system this way.
By Ed M.
Easy to navigate website and fast delivery... Support videos really helpful.
By Jane M.
Fast shipping and everything I needed to get started was in the box. Easy to set up and easy to use. I'm very happy with how well it cleans and sanitizes and would recommend to everyone that uses a CPAP.
By Susan
Love the product, awesome experience
By Tom
Misleading ad Half mask only After raising this issue company responded correctly and I withdrew my comment
By stanley C.
Response from CPAPdirect.com· Oct 31, 2017
Hi Stanley - our GM has reached out to you to explain this issue. In short, the mask you purchased is a mask assembly kit that does not include the headgear (headgear was an Option to add to your order). Often times, we have customers that do not wish to purchase the headgear, so we make this kit available to them. Seems the messaging on that product page could use a bit of work. Anyway, please respond to our GM and he will get this taken care of for you. Thank you. GR Stanley - glad we were able to get this issue resolved to your satisfaction. Thank you. GR
Easy to use and it cleans great i am recommending SoClean senitizer unit to all CPAP users it is a must have.
By Frank R.
Great service
By Ed H.
First time trying the cpap wipes and I am somewhat disappointed in them. Not only do they not separate from one another with ease there is somewhat an odor to the wipes that is not overly pleasant as though they are a bit stale. Could just be me and they might have a better product but I sort of hesitate at this time to purchase another. Was also going to try the automatic cleaner but price wise they are still a bit out of my range.
By Thomas
Response from CPAPdirect.com· Oct 20, 2017
Hi Thomas - we are sorry to hear the wipes were not what you expected. Perhaps you received a package that was spoiled. Can you please send us an email to our [email protected] address so we can take care of this issue for you. Thank you. GR