Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,114 reviews
cpap.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
1,114 approved reviews, newest moderated first
Darrell was most helpful in reviewing my previous order and duplicating for me. I hope you consider him a great asset to your organization.
By Brian
Response from cpap.com· Dec 6, 2021
Hey Brian, We're glad to hear that Brian, provided you with the needed service. Please let us know if there is anything else we can assist you with.
Thank you so much Iva R. You were so knowledgeable and helpful to me. Also very pleasant to talk to!
By Ireke E.
Response from cpap.com· Dec 6, 2021
That's wonderful! Thank you for letting us know that Iva, provided you with helpful service. We hope to hear from you again soon.
Agnes is pleasant and helpful. She made my experience feel effortless. Thank you!
By Eric J.
Response from cpap.com· Dec 6, 2021
Hi Eric, Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Agnes took very good care of me.
By Clarence L.
Response from cpap.com· Dec 6, 2021
That's great! Please let us know if there is anything else we can assist you with.
I called CPAP.com to request help in ordering two Air Mini Travel CPAP Machines for both my Wife and I. The agent that helped me was Daryl C. Daryl was very helpful and walked me through the entire process over the phone. He exceeded my expectations. Regards, Tom Fritts
By Thomas W. F.
Response from cpap.com· Dec 6, 2021
Hi Thomas, Thank you for sharing your experience with us. We hope you and your wife enjoy your machine and please let us know if there is anything else we can assist you with.
Thanks Crystal. Very proactive. Chat is the best way to contact and reach CPAP! Cannot complaint.
By Amalia M.
Response from cpap.com· Dec 2, 2021
Hi Amalia, Thank you for sharing your chat experience with us. Please let us know if there is anything else we can assist you with.
Thank you for wonderful customer service. Brandy was wonderful to talk with, something that is rare in customer service today. Thank again. William R Baird
By William R B.
Response from cpap.com· Dec 2, 2021
Thank you for sharing your experience with us! We hope to hear from you again soon.
I have never had customer service like the one provided to me with your organization before. The representative was kind, patient, thorough, and extremely pleasant and knowledgeable. My order was taken quickly, efficiently, and with consideration to my needs.
By James H.
Response from cpap.com· Dec 2, 2021
Hey James, We're very happy to hear that you received the level of service you deserve! Please let us know if there is anything else we can assist you with.
