Excellent customer service!
Excellent customer service!
By Charlie
Response from cpap.com· Mar 21, 2022
Hi Charlie, That's wonderful! We hope to hear from you again soon.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,114 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
1,114 approved reviews, newest moderated first
Excellent customer service!
By Charlie
Response from cpap.com· Mar 21, 2022
Hi Charlie, That's wonderful! We hope to hear from you again soon.
I chatted with Agnes & she handled my issue quickly & efficiently.
By John
Response from cpap.com· Mar 18, 2022
Hey John, That's great! Please let us know if there is anything else we can assist you with.
outstanding shipping time, I bought a CPAP machine that it seems like everyone else online was saying it would be weeks to receive. I have a tracking number less than 2 hours after placing the order and it'll be here tomorrow. They don't play around, they get it done.
By Brent W.
Response from cpap.com· Mar 18, 2022
Hi Brent, Thank you for sharing your experience with us. We hope you enjoy your new machine and please let us know if there is anything else we can assist you with.
Great and prompt service.
By customer
Response from cpap.com· Mar 15, 2022
Thank you for sharing your experience with us. We hope to hear from you again soon!
Great service, great prices. They are cheaper than my insurance company pricing by 50-75% and it's for the same OEM items.
By Robcmn
Response from cpap.com· Mar 14, 2022
Thank you for sharing your experience with us! We hope to hear from you again soon!
Very helpful sales rep.
By Bill
Response from cpap.com· Mar 10, 2022
Hi Bill, Thank you for sharing your experience with us. We hope to hear from you again soon.
Erica provided excellent customer support.
By Matthew E.
Response from cpap.com· Mar 9, 2022
Wonderful! We hope to hear from you again soon.
Chatted with Erica she very helpful and quick she did a great job
By Joseph J.
Response from cpap.com· Mar 9, 2022
Hi Joseph, Thank you for sharing your experience with us. We hope to hear from you again soon!