Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,114 reviews
cpap.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
1,114 approved reviews, newest moderated first
Layne killed it - she was human and kind, and we even joked about breakfast. Made me trust cpap.com for future purchases. Give her a raise, seriously.
By OJ
Response from cpap.com· Nov 23, 2022
That's wonderful! We'll be sure to share your kind words with Layne and we hope to hear from you again soon.
Korinne helped me navigate and find the best options. Not sure I would have gotten exactly what I needed without her help.
By Joe
Response from cpap.com· Nov 11, 2022
Hi Joe, Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Solutions Leader at CPAP.com is the best of the best. Carol is knowledgeable, professional and absolutely an amazing person to talk with ! She has an outstanding sense of humor, but her mind is sharp and extremely quick ! She showed a great deal of patience with me, when I was impatient with myself. What an outstanding lady who did a great job ! Mark Daniel
By Marta J D.
Response from cpap.com· Oct 28, 2022
Hi Mark, That's wonderful! We're glad to hear of the great service you received. We'll be sure to share your kind words with Carol and please let us know if there is anything else we can assist you with.
Erica was a great help in getting the information I needed in an efficient and timely manner. Thank you Erica!
By Dan D.
Response from cpap.com· Oct 20, 2022
Hi Dan, Thanks so much for sharing your kind experience with us. Please let us know if there is anything else we can assist you with.
I worked with Brandi, and she figured out what I needed and had me set straight within two minutes. Very easy to work with and very friendly.
By Mark B.
Response from cpap.com· Sep 30, 2022
Hi Mark, We're glad to hear that you received the needed assistance. We hope to hear from you again soon!
Korinne was great to work with! She answered all of my questions and resolved a problem I was having with online ordering. I was even about to order something that wasn’t compatible with the mask I had chosen and she kept me from making the mistake. I appreciated her honesty and expertise!
By Felix M.
Response from cpap.com· Sep 30, 2022
Hi Felix, Thanks so much for letting us know that Korinne provided you with great service. Please let us know if there is anything else we can assist you with.
Erica was very helpful and efficient
By DAB
Response from cpap.com· Sep 28, 2022
That's wonderful! Please let us know if there is anything else we can assist you with.
Erica was very helpful and prompt in her responses.
By Carol W.
Response from cpap.com· Sep 22, 2022
Hi Carol, That's great! Please let us know if there is anything else we can assist you with.
