cpap.comReviews of cpap.com

This company is totally incompetent. Two weeks after I ordered CPAP supplies, I found out what happened to my order: IT NEVER SHIPPED. This company claimed that they needed a script from my Doctor. I’m glad tha I followed up because they certainly didn’t. So my Doctor sent them 2 scripts in 2 days and they claim that the script was incomplete. My Doctor submits the same content all the time but ONLY THIS COMPANY WHO NEVER FOLLOWS UP has this problem. Buyer, BEWARE OF THIS INCOMPOTENT COMPANY AND THEIR NASTY CUSTOMER SETVICE AGENTS. Rip off city!!!

please know i dont need help to sleep and because i rather to sleep on my own without having cpap and i prefer to stay up later at night and play on my phone all night instead of going to bed and sleep at night with nothing to do and i dont want to do that and i rather to have choice to play on my phone at night and snoring at night time and i cant help it at all thing is i rather sleep whenever i want to and my parents trying to get me to sleep with cpap and i tell them no i dont have to sleep with cpap and because i rather to stay up later at night and partying on my phone at night time and i dont need people to tell me what to do about i cant snore or playing on my phone all night long and i cant help it wont people mind their own business and stop being bossy about party animals playing on their phones at night time and really cant help it and i rather to live without cpap

Customer Service That Goes Above and Beyond – A Lifelong Customer! I’ve been a loyal customer of CPAP.com for years, and I can honestly say they set the gold standard for both prices and customer service. Their prices are consistently the best I’ve found, but what really keeps me coming back is their incredible support team. Recently, I made a mistake with my subscription setup (completely my fault—it’s actually super clear how to do it, but I just missed it). As a result, I received supplies I didn’t need. I reached out to CPAP.com, expecting a hassle, but instead, I was blown away. Their team was not only super responsive, but they also made me feel valued and respected throughout the entire process. They went above and beyond to fix my mistake quickly and with zero stress on my end. It’s rare these days to find a company that truly cares about its customers, but CPAP.com does. I genuinely wish every company had customer service like this! Thanks to their outstanding support and great prices, I’ll be a customer for life. If you’re on the fence about where to get your CPAP supplies, do yourself a favor and choose CPAP.com. You won’t regret it! Keith Cathcart

I placed an order on-line but later realized that I made a mistake with this order. I called the 1-800 number and spoke with Crystal. She was great! Very pleasant to speak with and help me work through my request. She was very knowledgeable with the products and answered all my questions.

Wasn’t able to log into my account called in, Spoke with Crystal. She was extremely friendly, competent and efficient.

GREAT CUSTOMER SERVICE AND VERY FRIENDLY CUSTOMER SERVICE AND STAFF AND VERY CARING STAFF AND PEOPLE AS WELL TWO

The rep was VERY helpful & ENTHUSED with explaining 2 simple questions that I asked re my new Lumin CPAP cleaner.

I was most impressed with Crystal, the representative who helped me through the process. I am severely limited in my tech knowledge and had no clue as to how to complete the process. Crystal was very patient, professional and thorough in assisting me even as several options were not working and several others had to be tried before successfully completing the purchase. Crystal did an excellent job of explaining the equipment and what would work with what and it took a lot of her time to walk me through it. I, very much, appreciated her efforts. Excellent customer service.