Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,114 reviews
cpap.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
1,114 approved reviews, newest moderated first
Kyria was very professional and knowledgeable. Easy to talk to you about my problem. Excellent service glad I decided to use your site
By Warren
Response from cpap.com· Sep 6, 2019
Hey Warren, we are very happy to hear that Kyria, provided you with excellent service! We look forward to hearing from you again soon.
Kyria was knowledgeable, efficient and helpful. Most companies have a phone number for customer service. My experience is that very few of them have personnel at the other end ready to answer questions. Kyria knew her products. Kyria deserves all five stars and a sixth.
By Willis
Response from cpap.com· Sep 6, 2019
Hi Willis, thank you for taking time out to let us know that Kyria, provided you with great service! Please let us know if there is anything else we can assist you with.
Was most helpful, polite and showed concern.
By Oscar
Response from cpap.com· Sep 3, 2019
Hi Oscar, thank you for sharing your experience with our company. Please let us know if there is anything else we can assist you with.
Carol was excellent. This purchase was fast and easy. Thx Mark
By Mark E.
Response from cpap.com· Sep 3, 2019
Hi Mark, we're happy to hear that Carol, provided you with excellent service! Please let us know if there is anything else we can assist you with.
Kyria helped me determine if my CPAP machine issues were repairable (they were not) and in selecting a pillow mask. She confirmed my selection of which CPAP machine was the best value that met my needs (identical replacement). She knew which questions to ask and, based on my responses, offered her suggestion WITH REASONS/FACTS that substantiated her suggestions. She obviously knows the products very well. Kyria also made sure the equipment was shipped for next day delivery (which I received at approximately 10:00 am). Kyria is a great combination of competent, friendly, and helpful.
By Don K.
Response from cpap.com· Aug 27, 2019
Hey Don, we're pleased to hear that Kyria, managed to provide you with the level of service you deserve. Please let us know if there is anything else we can assist you with.
Great service and got me an extra discount!
By Hannah
Response from cpap.com· Aug 27, 2019
Hi Hannah, thank you for sharing your experience with us. We look forward to hearing from you again soon!
Minnie is a very cordial lady. She is also very knowledgeable. All in all it was a pleasure to speak with her.
By Raymond M.
Response from cpap.com· Aug 23, 2019
Hi Raymond, we are happy to hear that Minnie, provided you with the service you deserve! Please let us know if there is anything else we can assist you with.
Minnie was "ENJOYABLE" in the sense of being knowledgeable, pleasant and attentive. Thank you!
By Kray S.
Response from cpap.com· Aug 22, 2019
Hey Kray, we're very happy to hear that Minnie, provided you with pleasant, enjoyable service. We look forward to hearing from you again soon!
