Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,388 reviews
Cozy EarthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cozy Earth is listed under Decoration & Interior.
Cozy Earth (cozyearth.com) has 2,388 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
2,388 approved reviews, newest moderated first
I purchased a pair of pants. I love the fabric and length.
By Lucretia
Response from Cozy Earth· Oct 23, 2026
Hi Lucretia, thanks for leaving this review! We're so glad you love the fabric and length of your pants. We appreciate you!
Had an issue with correspondence after the order was placed. Contacted customer service and was very impressed with the speed and quality of the response. Once Ken got the information needed, a response was made that same afternoon within an hour. Got the products and very pleased. Will buy again.
By Guy
Response from Cozy Earth· Oct 23, 2026
Hi Guy, thanks for leaving this review! We'll share your kind words with Ken, and we're glad he got you an answer so quickly. We appreciate you!
I have been a very consistent customer for quite awhile but recently I’ve been very disappointed in Cozy Earth service. Your concierge service is horrible and wasted hours of my time recently on product you didn’t even have. And I asked for a call from a supervisor but it never came. I’m now looking at your competitors to fulfill my needs since I’m so disappointed in your support.
By Julie P.
Love love love every product i get from cozy earth!
By Jodi D.
Response from Cozy Earth· Oct 23, 2026
Hi, Jodi! Thanks for leaving this review. That's a lot of love, and we're sending it right back to you. We appreciate you!
Cozy Earth is fantastic! Good products and the high quality is what makes me come back. Love them!
By LivingCrazyU
Response from Cozy Earth· Oct 23, 2026
Hi LivingCrazyU, thanks for leaving this review! Quality is what we stand behind, so knowing it keeps you coming back means the world. We appreciate you!
Their customer service is awesome. Immediately took care of a wrong size sent. The pajama set I ordered is so soft and washed and dried perfectly. Also appreciate that I was able to buy a petite. Great product and great customer service. I also bought them on sale. First time buying cozy earth but it won’t be the last.
By Lisa T.
Response from Cozy Earth· Oct 23, 2026
Hi, Lisa! Thanks for leaving this review. We're sorry about the size mix-up and glad our team fixed it fast. Welcome to Cozy Earth, and we're happy the petite fit is just right! We appreciate you!
bought gifts which i’m sure friends will love
By Sue
Response from Cozy Earth· Oct 23, 2026
Hi Sue, thanks for leaving this review! We hope your friends love their gifts, and thank you for sharing Cozy Earth with the people you care about. We appreciate you!
Amazingly comfortable sheets and pjs!!! Wow! Do not hesitate to purchase!
By Leslie B.
Response from Cozy Earth· Oct 23, 2026
Hi, Leslie! Thanks for leaving this review. We love your enthusiasm and are so glad your sheets and pajamas earned a "Wow!" We appreciate you!
