AWESOME RESPONSE TO AN ISSUE I HAD!
AWESOME RESPONSE TO AN ISSUE I HAD!
By Joni
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,388 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cozy Earth is listed under Decoration & Interior.
Cozy Earth (cozyearth.com) has 2,388 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
2,388 approved reviews, newest moderated first
AWESOME RESPONSE TO AN ISSUE I HAD!
By Joni
I bought charcoal greay sheet set in March ORDER #553605 , I paid $1061 and they look horrible after 1 use. It had oil stains that won't go, and I askerd for a replacement with white and they won't replace it. Beware of this company and product.
By Nisha S.
Response from Cozy Earth· Oct 14, 2022
Hi Nisha! I am sorry to hear about this experience! I will be reaching out to make things right! -Spencer
Love cozy earth fabrics!! Cozy bamboo is the best
By Dana L.
I splurged a month ago and bought a set. A month later, I bought a second set. Yesterday, I bought a set for my mom and my son because they’re so amazing. And more pillowcases! Incredibly soft, truly cooling compared to other “bamboo sheets” out there. So glad I spent the money.
By Kate
Can not review the product. Place order of over $300, still in 18 days no shipping. Oh I have called
By Barbara D.
Response from Cozy Earth· Oct 10, 2022
Hi there! We are sorry about this! We are currently in the middle of switching fulfillment warehouses which has caused delay as we move product to the new warehouse. I can see that your order is on the way! I will be reaching out to see if there is anything else I can do to make this right. -Spencer
Well worth the price! Just ordered the bamboo blanket too! I’m hooked!
By TARA D.
Bought the bamboo sheet set and was amazed by how soft and luxurious they felt. This was also the first time I didn’t sweat and kick off the blankets while I slept! Totally recommend for anyone on the fence. The price is worth it!
By Emily
I called Cozy Earth to request an exchange of sheets to the new Navy color. I had just received my original sheets order, when I learned of the new Navy color that had just been released days earlier. The no charge color exchange is in process now! The Cozy Earth representative on the phone call was so nice, and made the whole process very easy!
By Anns