Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
259 reviews
CoverusSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop Online for Home & Outdoor Patio Furniture Covers, Equipment Covers, Storage Covers, For Residential and commercial use! All our covers are custom-made to your size, Manufactured from a heavy duty waterproof quality vinyl. Variety of colors to choose from. and various tie down options. Free Quote and Free USA Shipping!
Coverus (coverus.com) has 259 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 8 reviews with 1 star · Clear filters
Received with a broken zipper.
By customer
Response from Coverus· Jul 13, 2026
Dear customer, we are sorry to hear about the issue you are facing. We have emailed a return label to return the faulty cover, and we will repair it for you. We apologize for the inconvenience.
Still waiting for my order
By Andrew D.
Response from Coverus· Apr 20, 2026
Dear Andrew, Your order is currently being produced and will ship soon. Thank you for your patience.
Bad experience, They sent me a very different product than the one I ordered, even though they sent photos.
By BERTHA R.
Response from Coverus· Oct 27, 2025
Dear [email protected], I hope this message finds you well. We are sorry to hear about the difficulties you are experiencing with your order. Please send your information to [email protected] so that we can assist you further. Thank you.
Although the material appears to be of good quality, I measured and remeasured three times before placing my order. I was really excited when it finally arrived after a week of shipping from NJ to CA. The fabric quality is definitely a plus, but unfortunately, the fit was completely off. I called the customer service number but only reached voicemail. I’m patient and just hoping we can work together to resolve the sizing issue. To help prevent this from happening in the future, it might be helpful if the website included clearer guidance on how to take accurate measurements maybe indicating to request an additional 2-3inches.
By Valued C.
Response from Coverus· Oct 27, 2025
Dear [email protected], I hope this message finds you well. We are sorry to hear about the difficulties you are experiencing with your order. Please send your information to [email protected] so that we can assist you further. Thank you.
I wanted to cancel this cover but to no avail it was shipped anyway, now I have to return it as the product I was going to put it on did not materialize. When I get my money back I will write or change my review
By Artie Van W.
Response from Coverus· Jul 30, 2025
Dear [email protected], I hope this message finds you well. We are sorry to hear about the difficulties you are experiencing with your order. We have reviewed our emails, phone calls, and voicemails, but we do not see any requests from you to cancel this order. Please send your information to [email protected] so that we can assist you further. Thank you.
The bag is open! I wanted a zipper closed bag!
By Jim
Response from Coverus· Feb 4, 2025
Dear [email protected] We are sorry to hear that you are not completely satisfied with our product. Although we always strive to meet high standards, we understand that we have fallen short in this situation. To expedite the resolution, please send additional details and photos to [email protected]. We apologize for the inconvenience this has caused you and we appreciate your understanding in this matter. Thank you.
Paid for a cover with a personal decal. Received it and the decal has a large cut in it. I’m assuming that’s why they sent a second decal, but if this company had standards they wouldn’t have sent it out as it is. I’m not impressed at all.
By William M.
Response from Coverus· May 21, 2024
Dear William We are sorry to hear that you are not completely satisfied with our product. Although we always strive to meet high standards, we understand that we have fallen short in this situation. To expedite the resolution, please send additional details and photos to [email protected]. We apologize for the inconvenience this has caused you and we appreciate your understanding in this matter. Thank you.
Cover was damaged
By customer
