Absolute scam take your money and never…
Absolute scam take your money and never respond. Don’t bother with this company
By Janet L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
75 reviews
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Hey, we're Coupana! We offer the best deals on the internet with products ranging from... pretty much everything. Treat yourself!
Coupana (coupana.com) has 75 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
75 approved reviews, newest moderated first
Absolute scam take your money and never respond. Don’t bother with this company
By Janet L.
Coupani, is how it was named for me. Add from Facebook for rainbow bath bombs. Got email it was sent over a month after ordering and then got an email saying my order was delivered, in Ontario when I live in Alberta. Tried send ing emails but no reply now my emails are just being undelivered. DO NOT BUY FROM THOSE GUYS!
By Marianne
Like everyone else, I’ve had a horrible experience with them. Ordered 2 bath bomb kits in early Nov., just received a bubble envelope with only 2 bath bombs... was suppose to be 6. Emailed- have heard nothing. Will be reporting them and disputing!!
By Heather D.
This was my first time ordering from coupan a - that was 3 different orders for bath bombs. All I have received is an order number. I have emailed them 6 times - no response. I called and the number connected me to someone who wanted to sell me a senior citizen alarm. I plan to contact my credit card account and have them pull those funds. What a rip off! I wish I would have checked on this website before trying to buy something. Sad to steal from people especially around the holidays.
By Julie Kerns B.
I would give zero stars if I could. I ordered THREE rainbow bath bombs for my daughter. I waited weeks to recieve these (they were for Christmas) and emailed the company with no response. I finally got a package on the mail from them and it was ONE bath bomb that was broken and crumbling. Never heard from the company. Disputing on my credit card.
By Michelle W.
I bought this at the beginning of this year. Paid for the bowls but haven’t received anything, This is a total SCAM!!
By m S.
SCAM!!!!! Since I ordered I haven’t received any info from this company. No shipping info. Sent and email and they responded by saying they would get back in 4-5 days. Gave a tracking link but you just get sent to hex lights page. Luckily I called my credit card company telling them they were fraudulent and they have credited my $ back.
By Lynn J.
In Nov. 2019 I ordered a cat feeding bowl from Coupana. Several contacts with them said order being processed. I questioned why, six weeks later, order was still being processed. At that point no further response from them. They got their money and I DID NOT get the product.
By Diane R.