Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
55 reviews
Country Floors - Tile Store & Natural Stone ShowroomSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
High-end Ceramic, Marble, Porcelain and other natural stone tiles and mosaics, Go-to source for prominent designers and architects.
Country Floors - Tile Store & Natural Stone Showroom (countryfloors.com) has 55 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
55 approved reviews, newest moderated first
Easy to work with and very helpful, beautiful product, arrived in perfect condition! Great experience. Thank you!
By Andra
Response from Country Floors - Tile Store & Natural Stone Showroom· Jul 31, 2020
Thank you for the Great review Andra! We are so happy to hear that you loved both our products and customer service!
Five stars for customer service alone! Ordered a sample and received status along the way on when it was being shipped, when I could expect it, and a follow up as well. The sample was excellent and will be ordering more when I’m ready for my project. Great company to deal with.
By Aubrey
Response from Country Floors - Tile Store & Natural Stone Showroom· Jul 31, 2020
Thank you Audrey for such a wonderful review!
Need to double box fragile items. Multiple breaks to tiles in shipping
By Alan F.
Response from Country Floors - Tile Store & Natural Stone Showroom· Jul 31, 2020
We apologize for the experience you had will us and are always looking for suggestions where we can improve. Thank you Alan for taking the time to leave us a review, we will strive to be better!
Very fast service, beautiful product.
By Elspeth R.
Response from Country Floors - Tile Store & Natural Stone Showroom· Jul 31, 2020
We are so happy to hear you loved our products! Thank you for the support Elspeth!
Good experience. Great product and price. Was shipped quickly and packed very well.
By Patrick S.
Response from Country Floors - Tile Store & Natural Stone Showroom· Jul 31, 2020
Thank you for the Support Patrick! We are happy to hear you had a wonderful experience with us!
Extremely help on the phone and in send materials.
By sheila W.
Response from Country Floors - Tile Store & Natural Stone Showroom· Jul 31, 2020
Thank you Sheila for the kind review!
We appreciated how quickly the tiles came. They were all in good shape, installed easily, and look great. Shipping prices were a bit on the high side.
By Rachel
Response from Country Floors - Tile Store & Natural Stone Showroom· Aug 5, 2020
Thank you Rachel for your feed back! We are happy to hear that your experience with us was a good one. Unfortunately, we are at the mercy of third party shipping prices but we try to make up for it with our customer service and product experience. We love to hear that you were satisfied with both! We appreciate your time and business!
