Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
55 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hello and thank you for stopping by our site. We are a nationwide company with over centers throughout the US and Canada. We service, repair and rebuild all types of transmissions for both individuals and fleets companies.Typically, we work with clients who have transmission problems and are frustrated with the process of getting their car repaired. Our clients have told us before we started working with them they were concern with being overcharged for work performed. They were afraid of being lied too and would be charged for work that they did not need. Now, you probably don’t have these concerns, if you do, then you should call and find out if you qualify for a free complete transmission checkup. This includes a road test and external examination of your transmission, where we will evaluate the performance and condition of your vehicle's transmission, and determine what services, if any, are required.
Cottman of Winston-Salem (cottmanofwinstonsalem.com) has 55 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 3 reviews with 3 stars · Clear filters
Had warranty work done. Made an appointment but due to shop's busy schedule it didn't make any difference. Then unfortunately, the mechanic was injured during the repair and it was then delayed several more days which made it about one week to get it fixed. Manager was as frustrated as I was but nothing else could be done ..They did make the repairs needed.
By customer
Cottman had repaired my Transmission in Oct 2018. March 2018 front differential failed . I thought is was transmission (which was on warranty) so I had car towed to Cottman in Winston Salem from Asheville. Thank God I had AAA plus. I questioned weather differential was part of transmission and was informed it was not even though Front diff. is attached to the transmission. Took them over 2 weeks to repair car. I was told I would receive phone calls from them and never did and was lied to about when car would be ready twice.
By Gerald
It’s a good place for repair. They do go over the procedures for checking your transmission, but geez $500 to check it might as well be a mortgage payment! For me I had a warranty but both (mileage and time) expired, so right back to paying, in my estimation, another $2000. My vehicle is not even valued for that much. It is important to note that after checking it, the serviceman did put in transmission fluid for me...that I had to pay for! Guess since not being able to pay for the $500 to see what was wrong, I️ just had to be milked for something. Definetly felt great! 🙄
By DORIAN E.
