Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
55 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hello and thank you for stopping by our site. We are a nationwide company with over centers throughout the US and Canada. We service, repair and rebuild all types of transmissions for both individuals and fleets companies.Typically, we work with clients who have transmission problems and are frustrated with the process of getting their car repaired. Our clients have told us before we started working with them they were concern with being overcharged for work performed. They were afraid of being lied too and would be charged for work that they did not need. Now, you probably don’t have these concerns, if you do, then you should call and find out if you qualify for a free complete transmission checkup. This includes a road test and external examination of your transmission, where we will evaluate the performance and condition of your vehicle's transmission, and determine what services, if any, are required.
Cottman of Winston-Salem (cottmanofwinstonsalem.com) has 55 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 41 reviews with 5 stars · Clear filters
Great service, reliable workmanship, always ontime, always courteous.
By CHRISTOPHER M.
Response from Cottman of Winston-Salem· Sep 20, 2017
5-star service is what we are here for, Christopher, and it's what our customers deserve when they are generous enough to offer us their business! Thank you for commenting on the reliability, timeliness, and courtesy you always find from our team. Gratefully, Cottman of Winston-Salem
The man Rob works there is so professional and nice too. He took time out to address me and my daughter. We would recommend anyone to see him. Thanks Rob from the bottom of our hearts Shirley Nelson and Shalay Nelson
By SHIRLEY N.
Nothing but postive
By JEW-EL D.
Response from Cottman of Winston-Salem· Aug 25, 2017
Thank you so much for your generous message! Gratefully, Cottman of Winston-Salem
I brought in my Saturn about a month ago and I am so pleased with how everything went. Price was decent and Miss Susan was the most kindest lady. She always returned my calls, answered all my questions, was very helpful.
By Ashley B.
Response from Cottman of Winston-Salem· May 10, 2017
Hi Ashley, thank you for letting us take a look at your Saturn, and then for sharing your update! We are so pleased to read everything went smoothly, and that you found nothing less than the 5-star service our team aims for! Gratefully, Cottman of Winston-Salem
I live in Virginia. Everyone in my area seemed afraid to tackle a transmission swap for my 2014 Mitsubishi outlander sport CVT transmission. Sue found a replacement for me and sounded confident in the work she and her staff can provide. I traveled to WINSTON SALEM from WYTHEVILLE Va. Everything was great from start to finish. Now after 1000 miles, the transmission works like a charm still. Thanks Sue and Cottman Transmission.
By Joey K.
EACH TIME IVE DEALT WITH COTTMAN OF WINSTON , (SUSAN ) HAS BEEN GREAT TO WORK WITH. COURTEOUS, PROFESSIONAL, AND PROFICIENT IN ALL THE PROCESS TOM C
By TOM C.
Response from Cottman of Winston-Salem· Mar 3, 2017
Thank you, Tom! It is definitely great to read the story of the courteous, professional, and proficient service you've found from us. That's what we're here for! Gratefully, Cottman of Winston-Salem
I came here because I had a 2005 Nissan Maxima with a failing transmission. Susan was very helpful in telling me what was wrong and what was needed to fix it. Free diagnosis and the fact that they specialize in transmissions made my experience all the better.
By Ravon R.
Response from Cottman of Winston-Salem· Jan 23, 2017
We appreciate your choice in our Cottman center, Ravon, and we are equally as grateful for your recommendation! Keeping you and your Maxima safely on the road is something we take pride in, and reading that we're doing this well, makes us very happy. Thank you! Gratefully, Cottman of Winston-Salem
I was impressed by the service and turnaround, both great! It even cost less than the quotes that I had received from another shop! If I ever need this type of work again I would go to Cottman's without hesitation!
By Nat
Response from Cottman of Winston-Salem· Nov 21, 2016
We look forward to those future opportunities to be here for you, Nat, and please know that our entire team appreciates your generous support. Gratefully, Cottman of Winston-Salem
