Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
124 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Visit your local Cottman Transmission and Total Auto Care Center in Kansas City for all your Transmission Repair and Auto Repair needs. For quality service and a great experience, the Cottman Man is Still the Man for everything Auto Repair related. Call today to learn more about our TransCheck 21 Plus Inspection, and please check out our Auto Repair and Transmission Repair coupons to use with your next service. Ask your neighborhood Cottman Man any questions regarding your vehicle and schedule your next appointment today.
Cottman of Kansas City (cottmanofkansascity.com) has 124 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
124 approved reviews, newest moderated first
Kevin was very honest, did a great job explaining what the job needed. They even got the job done ahead of what we were expecting the job to be done. We would highly recommend any of your car repairs to go here.
By Kevin
Response from Cottman of Kansas City· Jan 22, 2019
Hi Kevin, I am glad you a pleased with the service you received. We try very hard to get it right! Kevin, Cottman of Kansas City
Great service. Guys told me everything going on with my Saturn and what my options were for repairs. My Vue runs better then ever! Thank you !
By Teresa
Response from Cottman of Kansas City· Sep 10, 2018
Hi Teresa, We are glad you are pleased with how your Vue worked out! It give all of use a great please when we make our customer happy! Thank You, Kevin, Cottman of Kansas City
After diagnosing no issues to pulleys or systems, which still appears true, Cottman replaced a serpentine belt. Within one hour of use it was slipping and squealing upon even slight acceleration without the air conditioning or defrost turned on. I retensioned the belt myself and all has been good in 30+ hours driving since then. One could clearly see the position of the prior original factory (new belt) tightening point on the alternator swing bracket and Cottman had fastened 1/2"+ less from that. After correctly finishing the job, it was apparent that the new belt is the same size as the original belt, as the alt swing was positioned back to very near the original factory mark. About 1/8" from the original factory new belt tightening. With my tools/leverage, the best I could do. Kevin was nicely accommodating, communicated well, and completed the previously unscheduled work the same day.
By David
Response from Cottman of Kansas City· Sep 7, 2018
Hello David, I am sorry to hear you had trouble with some work we did for you. If I had known you were having a problem we would have corrected it for you. Still I am glad it was just a minor adjustment you were comfortable doing yourself. If I can be of service in the future please feel free to contact me. Thanks again, Kevin, Cottman of Kansas City
Kevin is great. I’ve used Cottman on Wornall twice for complete replacement of transmission on two vehicles. Good warranty, and service was fast to get me back in the road!
By Brandon
Response from Cottman of Kansas City· Sep 10, 2018
Hi Brandon, I am glad you are please with our services and chose to return for more work on your other vehicles. Thank You! Kevin, Cottman of Kansas City
Excellent service and honest diagnoses. Thanks
By Gary
Response from Cottman of Kansas City· Sep 10, 2018
Thank You, Gary I alway enjoy working on your and the kids cars! Kevin, Cottman of Kansas City
JUST THE BEST, AND ALSO TRUSTWORTHY.
By Ken
Response from Cottman of Kansas City· Sep 10, 2018
Hello Ken, We have look at a lot of cars for you over the year and are glad you keep coming back. Kevin, Cottman of Kansas City
What a great experience!! I am from Indiana and he was the only one that fit me in to take care of my truck issue. Very good service and I’d recommend him anytime.
By John B.
Response from Cottman of Kansas City· Jul 26, 2018
Thank you, John! I'm so glad we were able to look at your truck and get you back on the road. Hope you had a safe trip back home. Thanks again, Kevin, Cottman of Kansas City
Very courteous customer service.
By Lisa
Response from Cottman of Kansas City· Jul 26, 2018
Thank you, Lisa, for the great review. We really appreciate it and look forward to helping you with any future automotive problems. Thanks again, Kevin of Kansas City
