Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
464 reviews
Cost-U-Less InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
More than 600,000 California drivers trust Cost-U-Less Insurance Centers to give them high-quality, low-cost car insurance options from top-rated providers. With over a decade of experience and more than 85 convenient office locations throughout Califo...
Cost-U-Less Insurance (costulessdirect.com) has 464 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 423 reviews with 5 stars · Clear filters
Very helpful and honesty, Thanks,
By Emmanuel
Response from Cost-U-Less Insurance· Dec 29, 2025
We are happy to see positive comments about our customer service. This gives us peace of mind knowing our agents provide quality service and great rates. Enjoy your day!
My experience with Cost- u Les was very pleasant good customer service.
By Jose
Response from Cost-U-Less Insurance· Dec 16, 2025
We are happy to see positive comments about our customer service. This gives us peace of mind knowing our agents provide quality service and great rates. Enjoy your day!
Good customer service
By Manny Reyes C.
Response from Cost-U-Less Insurance· Dec 8, 2025
Thank you for sharing the personal experience you had with our agency today; this helps us improve our customer service procedures as well as learn new ways to make the process easy for you. Enjoy your day!
It was quick,Touby Vang was so patient with me during the signing process, which can be confusing to me at times and I believe got me a good price that I could afford.
By Melodee
Response from Cost-U-Less Insurance· Dec 8, 2025
We are glad to see our agents can assist customers in finding insurance with great rates and coverage. Our main goal is to keep you safe and covered wherever you may be, whether it is on the road, at home or work. Thank you for being our customer. Enjoy the rest of your day!
Daniel Hargus was AMAZING and made the whole experience easy and quick !
By Lee W.
Response from Cost-U-Less Insurance· Nov 26, 2025
Thank you for sharing your experience with us today. Remember, our team is always there to help you with your insurance needs. Enjoy the rest of your day!
The customer service is amazing and informative and they explain and make me understand what’s best for me and kids
By Leticia
Response from Cost-U-Less Insurance· Nov 24, 2025
Thank you for sharing your experience with us today. Remember, our team is always there to help you with your insurance needs. Enjoy the rest of your day!
I was treated nicely Everything went smoothly And he said he would be calling me to renew my account before the due date.
By Juan M.
Response from Cost-U-Less Insurance· Nov 24, 2025
We do love to see that you are taking the time to comment on the recent interaction you had with us. Customer Satisfaction is our top priority. Have a great day!
All went smoothly with Skylar Solis at Freeway Insurance and I got a good rate on my vehicle auto insurance.
By Bernard
Response from Cost-U-Less Insurance· Nov 17, 2025
Thank you for sharing the personal experience you had with our agency today, this helps us improve our customer service procedures as well as learn new ways to make the process easy for you. Enjoy your day!
