Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
464 reviews
Cost-U-Less InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
More than 600,000 California drivers trust Cost-U-Less Insurance Centers to give them high-quality, low-cost car insurance options from top-rated providers. With over a decade of experience and more than 85 convenient office locations throughout Califo...
Cost-U-Less Insurance (costulessdirect.com) has 464 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 423 reviews with 5 stars · Clear filters
Customer service means the world to me. Thank you for being here
By Usav__ _.
Response from Cost-U-Less Insurance· Feb 2, 2026
We love to see that you are taking the time to comment on the recent interaction you had with us. Thank you for taking a few minutes of your day to leave this comment; it means a lot to us here. Have a Great Day!
I was able to take care of and obtain everything I needed over the phone in no time at all. Thank you Ryan Ford. Great speedy customer service and speaking with subtle care and encouragement. Thank you so much sir.
By Edgar
Response from Cost-U-Less Insurance· Jan 27, 2026
We love to see that you are taking the time to comment on the recent interaction you had with us. Thank you for taking a few minutes of your day to leave this comment; it means a lot to us here. Have a Great Day!
My experience at cost u less insurance was very pleasant agents were very helpful and resourceful with and answer for every question I had, I am very satisfied with the customer service I got during the time I was there very enjoyable experience.
By Humberto L.
Response from Cost-U-Less Insurance· Jan 14, 2026
Thank you for sharing your experience with us today. Our main goal is to help you find the rates and coverage you are looking for at the right price; thanks to our agents, we have been able to accomplish this goal for many and look forward to helping future customers. Enjoy the rest of your day!
Relamente me gusta el servicio ,el personal en la oficina de chico muy amable...me encanta que este abierto en sabado.
By Chema
Response from Cost-U-Less Insurance· Jan 14, 2026
Gracias por tomarse unos minutos de su día para dejar este comentario, nos encanta ver la experiencia que tienen los clientes con nosotros, así mismo podemos ver cómo mejorar el servicio se les brinda a nuestros clientes. ¡Bonito día!
Fue muy buena la experiencia muy amable el agente que me ayudó contestó todas mis preguntas y explicó todo muy claro
By Jose
Response from Cost-U-Less Insurance· Dec 31, 2025
Gracias por tomarse unos minutos de su día para dejar este comentario, nos encanta ver la experiencia que tienen los clientes con nosotros, así mismo podemos ver cómo mejorar el servicio se les brinda a nuestros clientes. ¡Bonito día!
My agent Carter went above and beyond to get me insurance coverage at a price I could afford
By Betty J.
Response from Cost-U-Less Insurance· Dec 31, 2025
We do love to see that you are taking the time to comment on the recent interaction you had with us. Thank you for taking a few minutes of your day to leave this comment; it means a lot to us here. Have a Great Day!
They were able to find a different insurance company that worked better for me and a reasonable amount of time
By Randall T.
Response from Cost-U-Less Insurance· Dec 29, 2025
Thank you for sharing the personal experience you had with our agency today; this helps us improve our customer service procedures as well as learn new ways to make the process easy for you. Enjoy your day!
Always professional- informative and great customer service I’ve done business whit them for seven years
By Robert
Response from Cost-U-Less Insurance· Dec 29, 2025
Thank you for sharing your personal experience with us today. Remember, we have more to offer, feel free to reach out to us via email or phone so we can show you a bit more of the other services we offer. Enjoy your day!
