Good customer service
Good customer service
By Liam
Response from Cost-U-Less Insurance· Jun 23, 2023
Hello Liam, thank you for your 5-stars review. We're happy that you had a good experience with Cost-U-Less.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
464 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
More than 600,000 California drivers trust Cost-U-Less Insurance Centers to give them high-quality, low-cost car insurance options from top-rated providers. With over a decade of experience and more than 85 convenient office locations throughout Califo...
Cost-U-Less Insurance (costulessdirect.com) has 464 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 423 reviews with 5 stars · Clear filters
Good customer service
By Liam
Response from Cost-U-Less Insurance· Jun 23, 2023
Hello Liam, thank you for your 5-stars review. We're happy that you had a good experience with Cost-U-Less.
Polite and helpful
By Lorey F.
Response from Cost-U-Less Insurance· Jun 19, 2023
Hello Lorey, we're so grateful for your review. Thanks for sharing your rating with Cost-U-Less and the community.
The rates were very good, was very easy to get coverage. The rep was extremely smart and knew all the answers to my questions which a client needs to know that this company knows their business. Very satisfied. Will call bk to get full coverage.
By Carolyn
Response from Cost-U-Less Insurance· Jun 3, 2023
Hello Carolyn, thank you for your comment. We're happy you received the best price for your car insurance. We thank you for being part of Cost-U-Less.
The company has been great. Will continue checking for Comp and Collision coverage.
By Linda
Response from Cost-U-Less Insurance· May 29, 2023
Hello Linda, we really appreciate you being a customer and helping to share the word about us. Cost-U-Less is always there for your car insurance needs.
Very kind people and willing to work and negotiate a comfortable price for the customer.
By Noah
Response from Cost-U-Less Insurance· May 29, 2023
Hello Noah, thank you for the positive comment! We're happy you found the best price for your car insurance at Cost-U-Less. We’re here for you anytime.
This was east and friendly service
By Walter
Response from Cost-U-Less Insurance· May 19, 2023
Hello Walter, thank you for your positive review. We're happy you received the best service with Cost-U-Less.
Good I had a good experience. Customer service was good.
By Lakeba
Response from Cost-U-Less Insurance· May 15, 2023
Hello Lakeba, thank you for the positive rating. We're happy that you had the best experience with our office. We really appreciate you being a customer and helping to share the word about Cost-U-Less.
Easy phone call to Cost u Less Ins. All question answered, and this led to me purchasing a policy. Great Job.
By John
Response from Cost-U-Less Insurance· Apr 29, 2023
Hello John, thank you for the kind words! We're so happy you found the best service with Cost-U-Less.