Best service
They made me feel like family
By Noel
Response from Cost-U-Less Insurance· Sep 24, 2023
Hi Noel, thank you for taking the time to let us know Cost-U-Less made you feel like at home. We appreciate you!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
464 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
More than 600,000 California drivers trust Cost-U-Less Insurance Centers to give them high-quality, low-cost car insurance options from top-rated providers. With over a decade of experience and more than 85 convenient office locations throughout Califo...
Cost-U-Less Insurance (costulessdirect.com) has 464 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 423 reviews with 5 stars · Clear filters
They made me feel like family
By Noel
Response from Cost-U-Less Insurance· Sep 24, 2023
Hi Noel, thank you for taking the time to let us know Cost-U-Less made you feel like at home. We appreciate you!
Customer service was excellent. Very energetic and to the point. Thank you for an ez experience and transaction 🤠👍👍
By Owantha
Response from Cost-U-Less Insurance· Sep 24, 2023
Hello Owantha, we're happy our customer service left a positive impression on you. AT Cost-U-Less you are always top priority. See you soon!
Averlardo Mendoza is awesome! He found me the best insurance and a great price that fits my budget! I recommend if you need car insurance this is the place!!! Happy as I can be . Thank you Cost U Less !!
By Anita
Response from Cost-U-Less Insurance· Sep 24, 2023
Hello Anita, we love to know Avelardo was awesome and helped you to get the best price for your car insurance. We appreciate your recommendation and we hope to see you soon at Cost-U-Less.
As you know I’m new but still you are good Let me see after
By Sayed
Response from Cost-U-Less Insurance· Sep 24, 2023
Hello Sayed, thank you for leaving us a review! We thank you for choosing Cost-U-Less and we see you soon.
The jollyness of that first agent and . The . Clarity and . Absolute. Options made clearly . And . No stress . Options of partial payment then second hard payment that drove the yearlong policy into . Place . And . The options of monthly as well . That . They did all this on line and that . They were . Helpful even apon payments being a little wonky to get started but the small but abonious issues were . Resolved minimally . .. and that it did COST ME LESS .
By Valerie
Response from Cost-U-Less Insurance· Sep 19, 2023
Hello Valerie, thank you your kind words. We love to know your had such a wonderful experience with our company. At Cost-U-Less you are top priority.
Ted Watts helped walk me through my insurance policy and informed me thoroughly on payments and how to keep up. I enjoyed speaking with him and feel confident in my new policy thanks to Ted. Easy process to sign documents and start my new insurance claim and know I can call at anytime if I am in need of help. Thank you Ted so much for your help!
By natasha
Response from Cost-U-Less Insurance· Sep 19, 2023
Hello Natasha, we love to know Ted helped you with the process and made it easy for you. Thank you for choosing Cost-U-Less.
I needed non-owner insurance and wasn't looking for any upsells or anything. The agent was extremely helpful and managed to help quickly. The entire process took around 30 minutes and I was really impressed by everything.
By C. H.
Response from Cost-U-Less Insurance· Sep 9, 2023
Hello Hollis, thank you for your review :D We're so happy you found your non-owners insurance with our team and that they were extremely helpful. At Cost-U-Less we are working to give you the best service and experience. Thank you for choosing us.
Excelente servicio
By Jose
Response from Cost-U-Less Insurance· Sep 7, 2023
Hola Jose, gracias por dejarnos saber que tuviste una experiencia positiva con nosotros. Te esperamos pronto y gracias por escoger Cost-U-Less.