Everything.
Everything.
By Alexander
Response from Cost-U-Less Insurance· Dec 4, 2023
Hi Alexander, thank you for taking the time to leave us a positive comment about our service in Cost-U-Less.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
464 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
More than 600,000 California drivers trust Cost-U-Less Insurance Centers to give them high-quality, low-cost car insurance options from top-rated providers. With over a decade of experience and more than 85 convenient office locations throughout Califo...
Cost-U-Less Insurance (costulessdirect.com) has 464 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 423 reviews with 5 stars · Clear filters
Everything.
By Alexander
Response from Cost-U-Less Insurance· Dec 4, 2023
Hi Alexander, thank you for taking the time to leave us a positive comment about our service in Cost-U-Less.
Kevin was really helpful throughout the whole process and made it simple for me
By Celina
Response from Cost-U-Less Insurance· Nov 18, 2023
Hello Celina, we love to know Kevin was very helpful and you had a positive experience with Cost-U-Less.
The option to walk in without notice and minutes later be insured and on my way was incredible. Limited time, completion, and confirmation received immediately. Receiving a call weeks later to make sure everything is great and if I had questions happy to answer them.
By Justin
Response from Cost-U-Less Insurance· Nov 15, 2023
Hello Justin, we're happy you left the office with a positive impression and that you received the best service with Cost-U-Less.
Graet costumer service. Fast and easy
By Carmen
Response from Cost-U-Less Insurance· Nov 14, 2023
Hello Carmen, thank you for sharing your experience with us. We're happy you choose Cost-U-Less for your insurance needs.
The service was good
By Gregory
Response from Cost-U-Less Insurance· Nov 6, 2023
Hello Gregory, thank you for your positive review about our services. Thank you for choosing Cost-U-Less.
Lilly was OUTSTANDING, her customer service was excellent. She was very knowledgeable and provided more detailed information. She explained every detail, and was very nice.
By Tatina L.
Response from Cost-U-Less Insurance· Nov 6, 2023
Hello Tatina, thank you for your review! We love to know Lilly was awesome and the process of getting your insurance was easy for you. Cost-U-Less looks forward to see you soon.
Your representative was very informative and experienced.
By Steven
Response from Cost-U-Less Insurance· Oct 30, 2023
Hi Steven, we are happy to know positive comments about your experience with Cost-U-Less.
Awesome customer service. Great service
By Harjeet
Response from Cost-U-Less Insurance· Oct 30, 2023
Hello Harjeet, we really appreciate you being a customer and helping to share the word about Cost-U-Less. We’re here for you anytime.