Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
464 reviews
Cost-U-Less InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
More than 600,000 California drivers trust Cost-U-Less Insurance Centers to give them high-quality, low-cost car insurance options from top-rated providers. With over a decade of experience and more than 85 convenient office locations throughout Califo...
Cost-U-Less Insurance (costulessdirect.com) has 464 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 423 reviews with 5 stars · Clear filters
Really knowledgeable and helpful. Very nice and talked me through all of the steps.
By Deandre
Response from Cost-U-Less Insurance· Jan 2, 2024
Hello Deandre, comment like yours help Cost-U-Less to enforce our customer service procedures as well as learn new ways to make the process easy for you. Enjoy your day!
Ysabel had great customer service
By Joseph
Response from Cost-U-Less Insurance· Jan 2, 2024
Thank you for your 5-stars review, Joseph! We're happy Ysabel was awesome in her service. Cost-U-Less hopes to see you soon !
Excelente service
By Esvin
Response from Cost-U-Less Insurance· Jan 2, 2024
Hi Esvin, thank you for leaving a positive review about the service you received at Cost-U-Less.
Thank you Quick straight forward!
By Sam
Response from Cost-U-Less Insurance· Jan 2, 2024
Hello Sam, thank you for leaving a 5-stars review. Cost-U-Less appreciates you!
I thought the process was quick and painless. My agent seemed to be proficient and a pleasure to speak with..
By Stephen
Response from Cost-U-Less Insurance· Dec 28, 2023
Hi Stephen, we're glad the process of getting your insurance was quick and easy with us. Cost-U-Less hopes to see you soon :D
Very helpful thank for sharing good evinced
By Kristy
Response from Cost-U-Less Insurance· Dec 26, 2023
Hi Kristy, thank you for taking the time to leave a 5-stars review! Cost-U-Les appreciates you!
Me atendieron amablemente y todo el proceso fue muy rapido
By Edwin
Response from Cost-U-Less Insurance· Dec 26, 2023
Hola Edwin, gracias por tu comentario positivo sobre el servicio que te dieron en Cost-U-Less. Nos encanta saber que nuestro equipo fue rápido y obtuviste el mejor seguro.
Customer service made my experience great. Great communication.
By Blanca
Response from Cost-U-Less Insurance· Dec 26, 2023
Hello Blanca, we love to know you had a positive experience with Cost-U-Less. Have a nice day!
