Great customer service
Great customer service
By Gilbert L.
Response from Cost-U-Less Insurance· Jul 4, 2024
Hello Gilbert, we really appreciate you being a customer and helping to share the word about Cost-U-Less. We’re here for you anytime.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
464 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
More than 600,000 California drivers trust Cost-U-Less Insurance Centers to give them high-quality, low-cost car insurance options from top-rated providers. With over a decade of experience and more than 85 convenient office locations throughout Califo...
Cost-U-Less Insurance (costulessdirect.com) has 464 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 423 reviews with 5 stars · Clear filters
Great customer service
By Gilbert L.
Response from Cost-U-Less Insurance· Jul 4, 2024
Hello Gilbert, we really appreciate you being a customer and helping to share the word about Cost-U-Less. We’re here for you anytime.
Very profesional.
By Maria De La Luz A.
Response from Cost-U-Less Insurance· Jul 4, 2024
Hello Maria, thank you for sharing your experience with us Cost-U-Less.
She was helpful and understanding very kind great job she needs to be a manager keep up the good work Diana
By David
Response from Cost-U-Less Insurance· Jul 4, 2024
Hello David, thank you for your positive review about the service Diana provided. Thank you for choosing Cost-U-Less.
Joshua was very informative and helpful
By Genesis
Response from Cost-U-Less Insurance· Jul 4, 2024
Hello Genesis, thank you for letting us know that Joshua was super helpful! At Cost-U-Less our goal is you.
Troy was very personable. Great experience!
By Miriam
Response from Cost-U-Less Insurance· Jul 4, 2024
Hello Miriam, we love to know Troy left you with a positive impression. Thank you for choosing Cost-U-Less.
Rosa was caring, honest, and efficient
By Joshua
Response from Cost-U-Less Insurance· Jun 24, 2024
Hello Joshua, thank you for sharing your positive review about Rosa. Thank you for choosing Cost-U-Less.
Good customer service, and the ability to help explain issues on liability insurance verses comprehensive and collision insurance. Helped to guide me through the online forms e-signing.
By Travis
Response from Cost-U-Less Insurance· Jun 20, 2024
Hello Travis, we love to know that you left with a positive impression of Cost-U-Less.
The representative was so kind and thorough and accommodating my needs….Thank you for helping me save money.
By Diana M.
Response from Cost-U-Less Insurance· Jun 20, 2024
Hello Diana, = thank you for sharing your experience with us. Cost-U-Less is always there to help you with your insurance needs.