costplusdrugs.comReviews of costplusdrugs.com

I ordered my heart meds in early Oct 22. Received a week later with an errant pill mixed in. This errant pill would have had a toxic reaction with my heart condition if I had taken it. I wrote an email to alert them to this fact, and asked how they were going to deal with this sort of dangerous error. I got back a form email stating they were too busy to respond to customer messages, which is how they kept prices so "low." Their mistake didn't get me, but it's a miracle I noticed that errant pill before I swallowed it. I have an extensive medical background, but a lay person or older person with poor eyesight … well, I just wonder if anyone has passed away after taking the wrong medication mixed in with the right.

I love the company's mission to provide affordable drugs. However, my first experience ordering was not good. I looked up a drug I needed to prep for a colonoscopy, a very common medication. It showed as available and at a much better price than my local pharmacy. I spent an hour on hold with my provider to swith my prescription to Cost Plus Drugs only to find out that they didn't have it in stock so I couldn't order it. Now I will spend another hour to switch my prescription back to my local pharmacy. It's a huge waste of your customers' time to list a product as "available" when it's not in stock. Please update the website to clearly mark products that are not in stock as unavailable and I will be happy to remove this review.