CososhopReviews of cososhop.com

Its a scam, i was having doubts before i ordered but i took a shot anyways, spent $100 on a work tool, and the delivery lady handed me a 2inch by 2inch package with a dog neclace inside... i wasnt suprised but thats what happens when you trust chinese sh*ts... double check every website you find nice deals from

Well this company is a con and PayPal were useless found in favour of Cososhop when it was obvious with all the emails between us that it was a con. After months of arguing email between us everyday in the end I ask for a 60% refund and they agreed, and were quick in debating my PayPal account. Very disappointed with PayPal.

Ordered the lens protector, watch band,air pod bling case and a cover for my phone on 2/26,it is now 3/11 and no shipping status.I reached out and they stated they ship on the 2nd day I replied back that it has been more than that and they went silent.I waited close to a week more and sent another email letting them know I would be contacting my bank and pay pal.Which I did today and got a full refund. Save yourself the aggravation and don't buy anything from these creeps.They should be reported to the Better Business Bureau and I will be doing that.

I bought two Apple Watch replacement straps. One is fine but I can’t get the clasp on the second to open. Their customer service is poor. Although I have had contact with them they are only prepared to offer a 15% refund. I won’t be buying from them again.

Paid $38 for a mask with detachable mouth and nose. Get a $10 mask with no nose or mouth holes. Yeah, let me suffocate. Phone number doesnt work. Waste of money!

Absolutely disgusted ... I paid $69.98 for a robot which when it arrived was not what I ordered ….complete load of fake , cheap rubbish worth no more than $8 maximum. I have now been pursuing the company through Pay{Pal as they would only offer me a 50% refund maximum or a full refund if I returned the incorrect goods … However they expect me to pay tracking costs of up to $20 … I do not expect to pay anything for what is clearly a Scam … I expect full refund and I am still pursuing with PayPal who have said they will give full refund once goods are returned … But I refuse to pay shipping … Cososhop website states… Customers will only be charged once for shipping costs (this includes returns) ….

****DO NOT ORDER FROM THIS COMPANY*** ***VERY UNPROFESSIONAL*** I placed an order from Cososhop via an Instagram advertisement for an Iphone XS Max bling camera lens protector. What I received was a lens protector for an Iphone 11 Pro Max which is not compatible with my phone at all. I reached out to their customer service explaining the issue and also sending pictures of what I received. Anastastia and Johnny, both representatives of this company, suggested I sell the item to recover the money I paid them. This is unacceptable. I refused and requested a full refund of my money to the original form of payment. They offered me a percentage discount which does not benefit me in any way and to me is dishonest. I cannot use the item and they should not be allowed to profit for sending me the wrong item. I was offered several times, a discount to which I refused all of them. This, to me, was not an acceptable resolution to their mistake. In requesting a full refund, I was told that I would have to be responsible for the shipping cost which would be about $20.00. I explained I’d be happy to ship the item back as long as a prepaid label was provided. They refused to provide the label and they stated, “According to our substantial experience, it will cost you more than 20 UDS for shipping the product back to us, and the customers need to be responsible for the returning shipping fee.” This was quoted to me several times within all of the emails back and forth. Upon visiting their website and reviewing their return policies as well as filing claims, I discovered that they are not honoring their own policy. So not only did they ship the wrong item and refused to issue my refund, but they are not adhering to their return or claim policy. Their policy states, “Customers will only be charged once for shipping costs (this includes returns);.” They are trying to make me pay for shipping for an item that they sent to me in error because they sent the wrong item. Their 30 day product guarantee policy states, “within 30 days of receiving the product, contact us with the photo or video explaining the issue and whether you want a refund or replacement.” Instead of providing the shipping label or simply refunding me the money I paid, including what I paid for shipping, they are offering to refund a percentage and for me to keep an item that I cannot use. This benefits me in no way. I have done all that I can to resolve my issues with the company only to find that they are not honorable. This was not my mistake and I refuse to pay for shipping twice. At this point, I just want my refund. The address on the package is as follows: FROM: XIAOHUIW-GTI NAN LIAN ROAD QINGYUNPU DISTRICT, NANCHANG CITY, JIANGXI PR, NANCHANG JIANGXI 30000 CHINA, PHONE 8617621867865

Pretty dreadful.... ordered ear phones - to be fair one set works well, the other doesn’t work at all. Their advice when I’d written, sent evidence as requested etc was to sell them onto someone else!!