CosmonovaReviews of cosmonova.org

The customer service department was very helpful and reassuring

It has taken me over 2 weeks to receive this piece of paper. I would have just printed it myself if I knew this. I don’t even want it anymore

Quick and easy start to finish, totally satisfied with results and presentation

Awesome service! Got a star for my wife’s birthday. Probably the most unexpected present she ever had. :)

I did not receive a tracking number with either of the emails sent to me by cosmonova.org after my purchase. It sent to expect my package from 3-8 business days. It has been 8 days and still nothing. I've tried to online chat cosmonova once and email them twice for their assistance with tracking the status of my purchase, and still have NOT received a response from them. But yet, they have had time to send me 3 emails asking for me to rate them. On another note, they cut off my sentence before it was complete so now I have an incomplete sentence permanently printed on my certificates. That is, if I ever receive them!! One last concern. The first time I visited the website, they were offering a promo code that definitely lowered the price and what enticed me to go with registering a star through cosmonova. But when I visited the website a week later to make my purchase, no prono code was offered! All I would like to know is when will my purchase arrive. I was willing to let the price and misprint go, but right now I am very "NOT SATISFIED"! Thank you.

It's been a few weeks and never received any items purchased

Thanks for your work. This was a perfect gift for my wife.

Great experience with customer service, very fast delivery of digital certificates.