non-professional
Not recommended to buy from this company. Support team does not communicate with customers, does not respond, ignores. Please make refund because did not take his promise to resend the damaged order.
By Žemyna Š.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
203 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to the Cosmonova, the website where you can name a star visible from anywhere in the world for someone special. Naming a star could not be easier with our easy to use website, professional customer service and amazing shipping times. For as little as $34.90, you could own your very own star on our online registry with our Email package.
Cosmonova (cosmonova.org) has 203 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
203 approved reviews, newest moderated first
Not recommended to buy from this company. Support team does not communicate with customers, does not respond, ignores. Please make refund because did not take his promise to resend the damaged order.
By Žemyna Š.
My order wasn’t correct
By Meaghan C.
well-designed website & creative ideas
By Me
Thanks for the awesome gift idea my wife loved it!
By Arturo B.
hope you can send the certificate to CHINA
By RIO L.
One of my two frames that I ordered came cracked. The glass frames were shipped in the unpadded Tyvek envelope. I say one of two, because I put in a double order accidentally, and I tried to cancel Immediately after I placed the order, but nobody ever responded to my request for cancellation. The reason I provide two stars is because the one thing that I did receive in good condition looks very nice.
By Unhappy S.
I ordered a star in lieu of flowers for a memorial. Ordering was simple & the option to obtain the Cert the same day was nice. Affordable. The down side was personalizing the cert. It was very hard to determine the characters allowed for the format as there isn’t a count or print preview, therefore mine came out unjustified. Also, the map grid after I printed it was extremely light to the point where I could barely see the marked star so that was a little disappointing.
By JMG&RG
The after sale service is very good. Answer my questions in time. Hope you have more such creative and interesting products!
By 小洋 冯.