Perfect
Excellent customer service. I had a small issue and they responded immediately.
By Mike
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
154 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CornerstoneMantels.com is your number one resource for innovative Fireplace Products, Chimney Products and Outdoor Living products. Our diverse direct connection with manufacturers allows us to offer the largest selection of up-to-date products with speedy shipping times at the lowest prices possible. Our expert staff of professionals is here to help you pinpoint your needs and design a professional hearth & home product at a price you can afford.
Cornerstone Mantels & Fire (cornerstonemantels.com) has 154 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
154 approved reviews, newest moderated first
Excellent customer service. I had a small issue and they responded immediately.
By Mike
My order has not arrived and to my knowledge after numerous phone calls hasn't even shipped??? As i said I own Blue Martini in Las Vegas and was planning on purchasing numerous pits and have paid someone to install this and coordinated the delivery and installation that was supposed to be done Friday?? Please let me know what the status is! Thank You
By Brian
Still haven't received my order- 13459-, and no one from customer service returns calls or emails. I just want a shipping update. I'm sure their product will be of the same quality if I ever receive it. I'm in retail, so not asking for much.
By steve L.
Why do I get this review us email before the .. We have shipped your purchase.. im waiting on my stuff ...day 12
By Henrik
received in a timely call and talked with rep. had great experience very professional and helpful will order from again in need that service.
By Shawn
Wide selection of outside fire pits. Better prices than all the other sites I look at.
By Donald
Terrible customer service...never answer phone or return messages!!!!
By Pamela
I have been looking for fire glass for a while but couldn't justify spending the extra money when I already had some of the rocks that came with the fire pit. I wanted a more sophisticated look but the cost of the first glass was out of my budget. I stumbled upon Cornerstone Mantels & Fire while looking at the American Fire Glass website. I am so glad I did because I was able to get the glass I wanted at a very reasonable price! Thank you! It looks great in my fire pit and I couldn't be happier! I will definitely be back when I need more.
By Denise