Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
154 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CornerstoneMantels.com is your number one resource for innovative Fireplace Products, Chimney Products and Outdoor Living products. Our diverse direct connection with manufacturers allows us to offer the largest selection of up-to-date products with speedy shipping times at the lowest prices possible. Our expert staff of professionals is here to help you pinpoint your needs and design a professional hearth & home product at a price you can afford.
Cornerstone Mantels & Fire (cornerstonemantels.com) has 154 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
154 approved reviews, newest moderated first
We ordered the 1/2 inch Cooper Reflective American Fireglass and it is beautiful in our outdoor fire pit. The price was the best we could find on the web. Customer service notified us later that the glass was out of stock and offered to provide another glass that was actually more expensive. We elected to keep our original order and it was back in stock and delivered very quickly. We are very pleased with the product and service!
By Daniel
I ordered Fireballs. Yes, there is such a thing. The product is from Rasmussen, and the quality met the expectation. The pricing was fantastic, but the service from Cornerstone was the unknown.They exceeded my expectations. I received constant updates about my order and the product was delivered before the due date. Yes, I would buy from Cornerstone again.
By David
The product arrived on time and was good quality
By Dave
We had a 15 year old Portland Williamette gas log set in which the burner was not working and the ceramic logs were in poor condition. After speaking with the sales rep / owner, Spero , he was able to sell us a new burner at a great price. Since PM has a lifetime warranty on the ceramic logs, Spero was able to get us a replacement set of logs for free. We had tried to do the same thing at a local dealer and they would not return our calls. Spero could have done the same or try to sell us a new set of logs. Instead he took that extra step and put the customer first rather than the bottom line. I will always recommend or use CM&F for any of our future needs! Thanks again Spero!
By Jim T.
Got what I expected,at a good price.Fast Shipping.
By Betty
Needed a new remote. Cornerstone had the best price, free shipping and got it to me quickly. What more could you want
By Todd
Ordered on 12/17, shipped on 12/29. It was a direct ship from manufacturer but I received the request for feedback email before it even shipped. Looking forward to a great product but disappointed on the slow ship and lack of communication by the company.
By sarah
I waited 2 days just to get an email saying the item was out of stock and on back order for a few months, the item showed as in stock and buyable and allowed me to check out with it. Very poor and shady business practice.
By Cody
