Delivery was fast items were packaged…
Delivery was fast items were packaged well
By Natalie B.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
70 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cool Tools is a family-owned, women-owned company in Jefferson, Wisconsin, making tools and supplies for metal clay, jewelry making, enameling, and metalsmithing. We've been at it since 2006.We design and manufacture our own metal clays and tools, and we carefully pick the rest of what we carry. Every tool gets tested by people who actually use it, often in their own studios. We're a small but mighty team in a warehouse in rural Wisconsin (with a few office cats). When you order, someone here packs it. When you write to us, a real person writes back.Whether you're making your first ring or your hundredth, we're here to help you create with confidence. Mistakes are normal, trying again is encouraged, and no question is too basic.Our only official store is cooltools.us.
Cool Tools (cooltools.us) has 70 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
70 approved reviews, newest moderated first
Delivery was fast items were packaged well
By Natalie B.
Easy to use website.
By Virginia G.
Great molds and tons of tools and supplies available! Amazing place to shop.
By Matthew V.
Good Product and fast shipping
By Custom Shop Laser E.
Whatever I order from cool tools is always of the best quality and value. On the rare occasion something is amiss they are easy to talk to and exchange or credit the order. It is never a problem to deal with them.
By Susan G.
I love your products
By Darla
Perfect for metal clay! Along with exemplary service from Cool Tools, their products are top notch. They quickly ship your package and you are very quickly on to your next project!
By Andrea S.
CoolTools carries metals that other companies seem to be discontinuing.They have fast shipping and prices are fair.
By Elizabeth B.