Cool tools has been very helpful
Cool tools has been very helpful, my items are delivered quickly, and come packaged thoughtfully. Their help vidros are very useful and customer service is kind and easy to access.
By Carrie
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
70 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cool Tools is a family-owned, women-owned company in Jefferson, Wisconsin, making tools and supplies for metal clay, jewelry making, enameling, and metalsmithing. We've been at it since 2006.We design and manufacture our own metal clays and tools, and we carefully pick the rest of what we carry. Every tool gets tested by people who actually use it, often in their own studios. We're a small but mighty team in a warehouse in rural Wisconsin (with a few office cats). When you order, someone here packs it. When you write to us, a real person writes back.Whether you're making your first ring or your hundredth, we're here to help you create with confidence. Mistakes are normal, trying again is encouraged, and no question is too basic.Our only official store is cooltools.us.
Cool Tools (cooltools.us) has 70 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
70 approved reviews, newest moderated first
Cool tools has been very helpful, my items are delivered quickly, and come packaged thoughtfully. Their help vidros are very useful and customer service is kind and easy to access.
By Carrie
I like your products. and prices.
By Mike H.
I had a great experience with Cool Tools… no surprise as I always have. The Paragon SC3 kiln in Berry color is so cool. The packaging was impeccable. UPS did a great job in delivering. Nothing was broken or shaken out of place. The shipping time was a little delayed, but that’s because of the color choice I believe, but it was well worth the wait. Thank you Cool Tools for another great piece of equipment for my studio. Can’t wait to dive in.
By Karen
I love your products and appreciate your prompt service. Thank you.
By Phyllis S.
Cool little molds! Great price on a quality product. And the shipping was fast, too.
By Andrea
Wonderful delivery- great new tool
By Caroline S.
Great quality products, exceptional customer service, and delivered in a timely fashion!!!
By Kate S.
Great selection ad price
By Pat