Excellent experience
Excellent experience. No long wait, courteous, and professional
By SH
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
244 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plan your Key West vacation at Cool Key West, the premier Key West travel guide to hotels, restaurants, activities, tours and things to do in Key West.
Cool Key West (coolkeywest.com) has 244 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
244 approved reviews, newest moderated first
Excellent experience. No long wait, courteous, and professional
By SH
Already did this! Six stars!
By Mary Sue B.
We rented the 6 person cart which worked great for our group. The cart ran well and in good condition. They were flexible about return time. Would use again.
By Margie
It was very easy to reserve online and the vehicle was very clean and prrf
By Jay S.
We love having the electric cart to get around on. It was essential since we can’t walk super long distances!
By Angela H.
A collection of all the best things to do in Key West with easy-to-use one stop shopping convenience. You can build a complete itinerary in just a few minutes then have no bookings to worry about during your Key West visit. Perfect for cruise ship port calls.
By Road W.
My experience Scubadiving made me so proud of myself. I wished I lived by the ocean so I could do it more. The staff were so calm and helpful during the experience. I say Scubadiving is a priority item to put on your bucket list.
By Alan L.
Great customer service. Very helpful and attentive to our needs. Golf cart was clean and gret to drive around Key West. Great experience.
By Jackie