Ease of setting up the rental and…
Ease of setting up the rental and professional staff.
By David B.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
244 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plan your Key West vacation at Cool Key West, the premier Key West travel guide to hotels, restaurants, activities, tours and things to do in Key West.
Cool Key West (coolkeywest.com) has 244 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
244 approved reviews, newest moderated first
Ease of setting up the rental and professional staff.
By David B.
Clean, organized and friendly staff. Got us in an out as quick as possible with the crowd they were servicing.
By Andrea B.
We had so much fun zipping around Key West on our 4-seater golf cart we rented from Hydro Thunder. Two of the best things were they picked us up where we were staying and the guy who checked us in. He gave us all kinds of local tips. He was a local himself and he was so very helpful. He even marked special places on a map. I only gave Hydro Thunder 4 stars because they failed to tell us their shuttle stopped at 6:00. We returned the cart at 6:30. However, it did save us a day of sore feet and aching backs walking the island. It was easy to find parking also. I would highly recommend Hydro Thunder for a golf cart rental but be aware that they close at 6:00 and you return the cart to a different location than where you pick it up.
By Janice F.
It was a very pleasurable experience renting from Cool Key West. They were extremely thorough checking us in, ensuring sure we understood the functions of the golf cart, explaining where we could park, and how to return the cart when our rental was complete. We highly recommend them for your rental.
By Sherri R.