The gentleman at the counter was very…
The gentleman at the counter was very professional and helpful The golf cart was great an electric easy go
By Kathy
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
244 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plan your Key West vacation at Cool Key West, the premier Key West travel guide to hotels, restaurants, activities, tours and things to do in Key West.
Cool Key West (coolkeywest.com) has 244 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
244 approved reviews, newest moderated first
The gentleman at the counter was very professional and helpful The golf cart was great an electric easy go
By Kathy
Very friendly and helpful. Easy to deal with.
By Mary
The tours was long but amazing The driver and the tour guide were excellent I highly recommend it
By Fabiana Silveira B.
Even though the golf cart was great, every employee went encountered was better. They have hired exceptional staff.
By Pamela
We had a great time thanks to our golf cart rental. Easy online reservations and we even got a ride back to the ship after we dropped it off! Great service, nice clean cart.
By GLENDA
They are the best golf cart business located in Key West because they have updated golf carts and are located within walking distance from the cruise ship seaport. I interacted with Joe and multiple other staff members, and they were all extremely professional.
By Leo L.
Ease of placing order on line, pickup of the vehicle and the staff
By Judy R.
The guys were friendly and very helpful. Got us on our way in no time. The golf cart ran like a champ, no problems. Will definitely use them again in the future.
By Willy