4 person ez-go
Great experience
By Customer
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
244 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plan your Key West vacation at Cool Key West, the premier Key West travel guide to hotels, restaurants, activities, tours and things to do in Key West.
Cool Key West (coolkeywest.com) has 244 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
244 approved reviews, newest moderated first
Great experience
By Customer
Good cart, got us everywhere we wanted to go.
By Donald S.
All good!! We had a great time and good service
By Marcia
Staff were great For people who want more than just a drive by but cannot walk long distances this was perfect! Especially appreciated the ride back to the cruise ship. Driver of the shuttle van was most entertaining!!!
By Marilyn L.
Rooms were just par for the price. Average Always took too long to get car. Valet person was very nice but sometimes got backed up. Probably would not choose to stay there again. Wanted a beach which was ok nice having waiter and beach chairs. Makeup mirror didnt work entire time. Told the maid but don’t think I was understood.
By R G.
Excellent service
By Andy K.
Reservation was easy, check in was smooth, staff was very helpful. They even provided a shuttle back to our cruise ship.
By Wesley H.
Great equipment and very convenient parking for free near Duval Street. All the employees were great and helpful.
By Martha Gay R.